The Box Office Manager’s role is a pivotal role within the company. Their primary role is to lead and manage Box Office and Sales operations.   They will be responsible for a wide range of duties including generating ticket sales, scheduling staff, monitoring and reporting on sales, income reconciliation, and website integration in addition to managing general queries from the public and promoters.   This is a role in a dynamic, fast-paced environment. It requires multitasking, good attention to detail and the ability to prioritise tasks. This role is office-based.  

• Strong customer service experience
• Proven ability to manage and motivate sales teams
• Strong IT Skills with proven ability in managing complex systems
• Excellent written and verbal communication skills, with emphasis on customer service
• Experience of managing cash/credit card transactions

 

Hours:

Full-Time role (onsite) with Annual Leave and Pension benefits. The Box Office Manager will be required to work in accordance with the programme of events therefore their working hours will vary in line with service needs